SPI global was formerly called ePLDT Ventus, and one of the big players in the Iloilo BPO sector. SPi Global is a Philippines-based diversified knowledge process outsourcing (KPO) and customer relationship management (CRM) service provider. The company is the largest Filipino-owned business process outsourcing company in the Philippine, with over 15,000 employees in 24 locations in North America, Europe, and the Asia Pacific region. SPi Global services more than 500 clients worldwide.
SPi Global offers business outsourcing solutions in industries such as: publishing, healthcare, financial services, entertainment and media, government and utilities, retail, and telecommunications. It functions in outsourcing call centers customer care, customer service (voice and non-voice), help desk support, content editorial and production, content conversion, coding, database structuring and support, transaction processing, medical transcription, billing and revenue cycle management, and coding and billing compliance.
In 2011 the company was named BPO Company of the Year, and also received the Sao Khue 2011 Prize for “BPO service for BPO Services Group” from the Vietnam Software Association, or VINASA, which recognized SPi Global’s work in Vietnam.
SPi Global is located at the 2nd level of Iloilo Supermart in Molo.
